Client M needs to fly from Madrid to London, take the Gatwick Express to London Victoria and return from Liverpool to Madrid. I made the travel arrangements with seat selection and speedy boarding, checked the client in for the flights and delivered boarding passes to them.
Client A is fed up with flying and would like a relaxed train journey instead. I booked the seat, made sure they understand to depart 1 stop earlier as it’s closer to destination and got the sleeper for the return. Sent the tickets over by email.